Frequently Asked Questions

Kapok pillows don’t have to be washed because they are resistant to dust mites and moisture. To refresh and to re-fluff your pillow, simply place it in the sun for a few hours: Kapok loves the sun. You can also tumble it in a warm dryer with tennis balls in order to get the fluff back in.

You can however wash the outer shell if needed. Unzip it, remove all the Kapok and keep it aside. Wash the pillow shell with the zip closed. Dry on the line, then take out any bits of Kapok that may be left behind, and finally re-fill your pillow with the saved Kapok. The shell may shrink a tiny bit. 

If, for some reason, you do decide to wash your whole pillow, please be aware that the Kapok filling will take a very long time to dry and may become clumpy in the process.

To wash the outer shell, unzip it and remove all the Kapok. Wash the pillow shell with the zip closed. Dry on the line, then take out any bits of Kapok that may be left behind, and finally re-fill your pillow with the saved Kapok. The shell may shrink a tiny bit. 

For both, Organic Cotton and Organic Bamboo shell, we recommend a machine wash on delicate cycle in cold water, or hand wash in cold water. Choosing lower temperatures reduces the risk of shrinkage. Use a gentle eco-friendly laundry detergent and avoid conventional softeners as well as bleach, as they can damage the fabric. To further protect your pillow shell, always wash it with similar colours. Re-shape while wet and hang or lay flat to dry.

For your convenience, your Kapok pillow has a zip on the side. This can be used if you choose to remove the filling to either clean the pillow shell or adjust the comfort of the pillow. Please be aware that the light and fluffy nature of Kapok means that some of the fibres may become airborne when you remove the filling. These fibres may be irritating to the eyes.

Because Kapok is a natural product, small pieces of the seedpod sometimes end up in the pillow. While this is not a concern, they can easily be removed via the zip on the side if you wish.

While Kapok is moisture repellent, it is not waterproof. If it does get wet, it can take a long time to dry.

Kapok fibres are hollow and air filled, which makes the floss buoyant and moisture repellent. It is naturally immune to pests of any kind, be it during gathering, transporting, storing or use.

Thanks to Kapok’s ability to repel moisture, your pillow will not breed any mould, mildew, dust mites, or other allergens. Unlike other pillows that have to be replaced every six months, your Kapok pillow will serve you for many years, even decades, and only the outer shell needs to be washed or changed. 

Our high quality pillow shells are made with premium GOTS and OEKO-TEX Standard 100 certified organic cotton or bamboo. Both fabrics have high-density threading and are very soft, breathable, comfortable and long-lasting.

The cotton outer shell is slightly firmer than that made from bamboo, yet still very comfortable and flexible. The bamboo shell has a satin finish which is soft to the touch.

While there’s not much difference in the comfort levels of these fabrics, one point worth mentioning is that cotton requires more resources to produce. 

Whether you choose bamboo or cotton, is totally up to you, however we’re confident that either of them will serve you well and for a very long time.

Our pillow shells are made from high quality organic bamboo and cotton which will not irritate your skin and will feel soft, cooling and pleasant. The zippered pillow shell is washable, however, in order to wash it you will need to remove the Kapok filling. Therefore, it is a good idea to use a pillow case which you can easily take off and wash as necessary. It’s totally up to you though!

Our pillows are the standard Australian size 45cm x 70cm and will fit your regular pillow case. 

Your pillow comes stuffed with 800g of Kapok. If initially it feels too high, you can easily adjust it to your needs by unzipping the pillow shell and removing some of the filling. Keep this spare filling in a separate bag. You will notice that over time the pillow will settle and compress a little. Just add more Kapok back in until you find the perfect fit. 

Over time, the Kapok fill will naturally compress a little. That is why we send you your pillow filled with more Kapok than you initially need. Just take some of it out and store it in a separate bag until your pillow compresses and you can add the extra fill back in.

We recommend that you periodically put your pillow in direct sunlight for a few hours to re-fluff it. Kapok loves a nice sun bath. Alternatively, you can put your pillow in a tumble dryer with 3 clean tennis balls for a good massage. Your pillow will come out big and fluffy again.

For daily maintenance, we recommend to pat your pillow around every night before you go to bed.

Our high quality Kapok fill comes from Java, Indonesia. By purchasing our pillows you help local economies in the tropical region.

The GOTS certified 100% organic cotton and OEKO-TEX Standard 100 certified 100% organic bamboo pillow shells are manufactured in China.

The pillows are manually assembled in Australia.

The GOTS certification or Global Organic Textile Standard is one of the most widely recognized and the most stringent organic standards in the world. The GOTS also confirms a responsible use of resources and processes that have the least possible impact on people, animals, and the planet. 

Read more about the GOTS here.

OEKO-TEX STANDARD 100 is one of the world’s best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety. If a textile article carries the STANDARD 100 label, you can be certain that every component of this article, i.e. every thread, button and other accessories, has been tested for harmful substances and that the article therefore is harmless for human health.

Read more about OEKO-TEX STANDARD 100 here.